We are here to ensure your success
Guavus offers a variety of professional services directly or via partners designed to accelerate deployments, learn best practices, and maximize the return on your investment in our big data analytics applications. Our goal is to provide fast resolution and optimized return on investment.
Here are some of the services offered to ensure you are getting the most out of your investment:
Support that enables you to focus on your core business functions. Our technicians are available 24x7x365 to respond, restore, and resolve issues.
Expert deployment services that reduce time to market. We focus in planning, design, installation, configuration, optimization, and validation to bring up systems quickly.
Assistance in understanding data from disparate sources, transforming attributes to fit software data model, and loading transactions into data model. We ensure that valuable data is ingested per customer-specific data cadence and the system is functioning as per specifications.
If you are currently a Guavus customer, you may contact our support team via the agreed upon email process or through the following modes of communication:
guavus-support@thalesgroup.com
+1 (844) 837-5636 (Toll-Free Support)
+1 (650) 389-9545 (Local Support)
We are here to help. Please connect with us via our support lines or click below.