Meet Phil: Director of Operations
Philippe Bechamp is the Director of Operations in Canada, leading the teams in charge of System Reliability Engineering and Data Integration. Previously, Phil managed operations for a SaaS company handling over 100 Million hits a day in a hybrid Cloud environment. Before that still, Phil created infrastructures for three different start-ups, of which Neuralitic Inc.—a Mobile Subscriber Analytics business— was acquired by Guavus in 2012.
The technologies we work with are all fairly new and evolve very fast. It’s technologically very stimulating!
I’m the Director of Operations for Canada, and I manage two different teams.
The first one is the System Reliability Engineering team, sometimes known as Production DevOps; they take care of deploying, maintaining and supporting our products on customer sites.
The other team is the Integration Team, responsible for building the software we use to feed our big data pipelines.
Cutting-edge technologies and feeling that I’m working on something that is still in its infancy but will eventually be everywhere all the time. The technologies we work with are all fairly new and evolve very fast. It’s technologically very stimulating!
When I look at our product deployments at certain customer sites and the size of the clusters we have operating, I’m a bit in awe. Because we’re talking about some of the biggest communication service providers in the world.
We’re still a small company, growing fast. There’s always more to do than there are hours in a week. I think that the biggest challenge is to do the right thing at the right moment, all the time.
Two things come to mind.
When you look at cloud providers like Azure, their pre-built AI tools can come up with fascinating results in a very short period of time. This is the commoditization of something that used to take large amounts of work—the democratization of AI, if you will, to a certain extent.
Another innovation is pretty simple: a couple of years back I had to always be adjusting the brightness setting on my phone. Now, when I pick it up, I never have to think about it- whether it’s day or night, I’m inside or outside, my phone automatically adjusts brightness to the level I prefer for that situation, based on my actions in the first few days I had it. Battery life has also improved, thanks to Machine Learning. These are simple things that we touch every day and make our lives easier; they seem so simple now, yet they were unthinkable not so long ago.
Young, driven and dynamic.
I have traveled in a submarine, in a hearse and on a camel. You might guess that the hearse got me the weirdest looks…and it did.