Jio & Guavus Success Story
One of the largest mobile operators in the world uses the intelligent automation solutions of Guavus to deliver a superior customer experience.
AI-based Analytics & Automation for CSPs
With over a decade of experience, Guavus is uniquely qualified to help Communications Service Providers (CSPs), Mobile Network Operators (MNOs), Multiple System Operators (MSOs), Mobile Virtual Network Operators (MVNOs), Fixed Telco and VoIP Service Providers to succeed in their big data AI and analytics journey.
Once CSPs embark on their AI & analytics journey, they often don’t have a clear plan on how to design a good return on investment (ROI) strategy.
Guavus-IQ delivers highly instrumented analytics, that provide actionable insights in real time. As a result, operators can identify behavioral usage patterns and better understand their network operations.
Guavus-IQ doesn’t require the user to be a data science expert. We have created a friendly experience for operators across their operations, enabling CSP’s teams to improve customer experience (CX) and reduce operating costs through automated, closed-loop actions.
for network, service and field operations teams, seeking to fix network and service problems faster, for lower OPEX and better CX.
Subscriber & Device Analytics
for digital services, marketing and customer care teams, seeking to target and engage subscribers, to grow revenue and retain them.
TelecomTV Interview with Stephen Spellicy, SVP of Marketing & Product at Guavus