Become part of the fast-growing, dynamic Guavus team

Engineer – Global Delivery & Support

Gurgaon, India

Job Description:

As a Solutions Engineer, you will be involved in the analysis, installation, configuration, UAT and maintenance of our products across multiple customer sites across the globe.

Required Qualifications:

– Hands on usage & administration of Linux/Unix systems.

– Basic understanding of TCP/IP, LAN/WAN technology.

– Proficiency in at least one scripting language, preferably Perl or Shell.

– Well versed in customer support related procedures and tools for CRM, Ticketing, etc.

– Self-motivated, strong analytical skills, team-player, good verbal and written communication skills

Desirable qualifications:

– Understanding of Unix based applications and databases like Apache, jboss, tomcat, iptables etc. Working knowledge of different file systems like NFS / Hadoop -HDFS.

– Understanding of NMS and underlying standards and protocols. (ex : Nagios , Zabbix etc )

– Knowledge of hardware and configuration (Server / Storage / Switches)

– Understanding of databases administration / queries wrt. (mysql/ insta / hsql / oracle etc).

– Having any international customer facing experience / exposure.   (Valid passport / US B1 visa a plus due to potential travel).

Experience range: 2-5 years