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Agile Program Manager

Gurgaon, India

Role Description:-

  • Expert at facilitating multiple complex programs and releases, consisting of multiple squads.
  • Guides to squad to identify roadblocks or hurdles if needed.
  • Removes impediments faced by the squad by identifying correct people, resources and methods or practices to remove impediments.
  • Enables the squad to achieve the product delivery goals with great quality to provide exceptional business value to customer within designated constraints.
  • Facilitates discussion for the requirement clarification and detailing. Instinctively coaches the squad to assess completion and richness of the requirement.
  • Guides the squad and organization on how to use Agile/Scrum practices, ceremonies, artifacts and values to delight customers.
  • Provides visibility into progress, constraints, unknowns and risks throughout the release to the squad, product owners and stakeholders through appropriate methods.
  • Brings the learnings and best practices back to agile chapter and organization level to foster constant learning and improvement.
  • Coaches the squad on every step of driving the squad to excellence, high performance and self-organizing.
  • Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Has experience with assessing squad maturity and guide the squad to the next level through continuous, well-paced and sustainable pace.

Essential experience skills and qualities:-

  • Holds bachelor/ post-graduate degree in computer engineering or other engineering disciplines.
  • 10+ years of experience in software development or project or program management as a part of development squad.
  • At least 3-5 years of agile practice experience, diligently applying Scrum principles, practices, and theory.
  • Well versed with agile maturity models and metrics.
  • Providing all support to the squad using a servant leadership style whenever possible, and leading by example.
  • Understands importance of engineering and CICD practices and collaborates with chapters to implement the same.
  • Proficient with agile tools such as JIRA.
  • Possess technical context and know-how to weigh in technical choices made by the squad if needed.
  • Experience in working with distributed and remote teams.
  • Soft skills and desirable qualities
    • Facilitation
    • Great communication skills
    • Ability to instil trust and safety
    • Decision, result and outcome oriented attitude
    • Coaching
    • Conflict resolution


  • Scrum Master certification
  • Has worked in area of big data technology and analytics
  • Agile Transformation Experience
  • Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc
  • Knowledge and/or experience with widely successful Agile techniques: TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile