Use Guavus real time big data analytics to transform your business

Introducing Ops-IQ Service Experience Analytics

Next-Gen Proactive Assurance for CSPs

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Guavus Recognized by Gartner

in the Latest Hype Cycle for CSP Operations, 2020

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Guavus-IQ

Multi-Perspective Analytics Experience for CSPs

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Guavus-IQ on Amazon Web Services

New Cloud-based Analytics for Telecom Operators

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Reaching 5G’s “Plateau of Productivity”

Big Data Analytics, Machine Learning & AI Are Critical to Master 5G Operational Complexity

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Guavus Webinar Series

How Telecom and Mobile Technology are Accelerating the Digital Transformation of Traditional Industry Verticals

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Operational Analytics Just Got Smarter

Introducing Ops-IQ Service Experience Analytics

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Guavus-IQ

Our portfolio provides a multi-perspective analytics experience for Communication Service Providers (CSPs), delivering highly correlated ‘outside-in/inside-out’ insights on customer experience, service and network operations.

Ops-IQ

Designed for Network, Service, Field & Customer Care teams, Ops-IQ achieves the self-healing network paradigm, preventing customer-impacting service degradations and outages, lowering OPEX and optimizing overall customer experience (CX).

Service-IQ

Designed for Marketing Operations & Product teams, Service-IQ enables CSPs to understand the subscriber and device digital behaviors in order to fully capitalize on their own network data assets to grow revenue, increase profitability and support CX initiatives.

Success Stories

Cable Operator saves over $70M in OPEX in first year

Mobile Operator increases conversion rate 7x

Triple Play Operator decreases avoidable truck rolls by 6%

What we do

Drive more value from your data using AI and Advanced Analytics

Collect data at scale

Enrich & fuse in real time

Leverage AI based analytics

Initiate action & decisions

Collect data at scale

Enrich & fuse in real time

Leverage AI based analytics

Initiate action & decisions

Find your use case

Guavus at Scale

$500M saved

by our customers annually!

84% reduction

in mean-time-to-understand

real-time

response to complex queries

510 Billion

real-time records analyzed daily

Up to 90%

reduction in data stored

500 Million

devices monitored in real time

Our technology

Latest News

Unless it Is Fed on High Quality Data, AI will be Delayed on One of its Most Vital Missions – to Earn our Trust – published in the Thales Magazine

February 18, 2021

Guavus Recognized in the Latest Gartner Hype Cycle for CSP Operations, 2020

February 3, 2021

Strategies to Improve Customer Experience as You Roll Out 5G – published in ISE Magazine

February 2, 2021

Guavus: Powering Innovations in Big Data Analytics – Interview with Guavus’ CEO Alex Shevchenko by Telecom Drive

December 31, 2020

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Blog

October 20, 2020

NWDAF: Automating the 5G Network with Machine Learning & Data Analytics

There’s a common pain point among communications service providers – how to integrate analytics into the network, currently the analytics are complex from the many non-standardized interfaces and inconsistent data collection techniques across network vendors. These concerns may finally be addressed by the network data analytics function (NWDAF).

September 1, 2020

Large North America Operator Uses Adaptive Learning, AI-based Analytics to Gain New Subscriber Insights

With close to 10 million subscribers, the North American telecom giant has been using the Service-IQ analytics solution to get insights into their subscribers’ usage and behavior patterns.

July 16, 2020

Guavus-IQ: What’s under the hood?

For CSPs, understanding how their network is utilized by their subscribers and how the subscribers experience the network and services are the significant factors influencing their revenue and business value. Guavus, today announced Guavus-IQ, a comprehensive product portfolio that provides a multi-perspective analytics experience for CSPs.

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